Global SOS User Management Online

Welcome to the birthplace of user accounts for the Collaboration Platform and other internal systems, and the place where you can make sure to have access to these systems!

Using the workflows below you can cope with any kind of user management challenges. Please add this page to your favourites first; then check out the User management FAQs. If you have any questions or encounter any problems, please get in touch with us: users@sos-kd.org.

My access to the global SOS systems

You need your user name (look it up here) and your password for logging in to various global SOS systems. For security reasons, passwords have to be changed quarterly; you can do that three ways, depending on your memory (also see examples of valid passwords).

Change my password

Change my password

Starting point: You know your current password

Action: Replace your password by a new password of your own choice.

Set my security questions

Set my security questions

Starting point: You know your password and wish to be able to reset it in case you will forget it one day

Action: Define two security questions and your personal answers to those.

Reset my password

Reset my password

Starting point: You forgot your password, but remember the answers to your security questions

Action: Define a new password of your own choice.

Receive my profile information

Receive my profile information

Starting point: You would like to find out your login name for global SOS systems, the HR contact of your association/office or other parts of your user profile, and you have access to your mailbox

Action: Request complete information on your global user profile. It will be sent to you by e-mail.

Receive a new password

Receive a new password

Starting point: You forgot everything or cannot define a valid password, but have access to your mailbox (not applicable for 'sos-kd.org' users and users of associations using global Office 365 whose passwords have expired).

Action: Request a new randomly-generated password. It will be sent to you by e-mail.

Create a new global user account

SOS co-workers and board members need access to the Collaboration platform; external partners may have temporary access. If you have a valid user account, you can initiate account creation for others.

Click here for detailed instructions on the creation process.

Service station - for HR contacts only

To promote consistent information and data protection, user accounts can be governed by authorised co-workers only; there is one such HR contact for each member association and each GSC office.

Access the service station

Access the service station

Precondition: You are an HR contact

Options: Modify key user profile parameters of colleagues from your association/office; display a list of all of them; enable, disable or delete their user accounts